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Support Offer

ORCA is committed to supporting Apprentices, Employers, and Providers in order to achieve success in their Apprenticeships.

Apprentice Support

ACE360

Apprentices have access to ACE360, which ensures they can access our resources.

Mock Assessments

We provide Mock Assessments including clear guidance and structure to allow apprentices to prepare effectively.

Support

We have a dedicated team and bespoke special considerations and adjustment policies to suit all apprentice needs.

Grading

We provide all apprentices full feedback for assessments, not just a grade.

Employer Support

Selection

Employers can decide who you select as your EPAO. You can book ORCA directly or through your training provider.

ACE360 Access

Employers will have access to ACE360, allowing you to track progression through end-point assessment. This dynamic approach allows employers to be responsive to apprentice needs and offer support.

Resources

Employers will have access to the same resources and reporting system as providers and apprentices, allowing you to follow the EPA process.

Provider Support

Provider Guidance

We provide a guidance document that includes everything the apprentice needs to be taught before gateway completion.
It contains all the required information for tutors, enabling tutors to be able to deliver successfully.

Apprentice Guidance

We provide Apprentice Guidance documents which detail the assessment requirements and ensure the apprentice understands what they will be doing.

Mock Assessment

We provide Mock Assessments including clear guidance and structure to allow apprentices to prepare effectively. Providers also benefit, as mock assessments help you prepare the apprentices.

Booking

Our booking process is simple and straightforward, allowing more time to support apprentices in preparations.

Support

We have a dedicated team and a special consideration policy to suit the needs of all our apprentices.