Relationship Manager (Banking)

Develop customer relationships, manage governance and risk, identify and meet customer need and deliver commercial results.

Standard Code


On Programme Delivery

48 months



Gateway Requirements

• Level 2 Maths and English.
• Professional Qualification completed.
• Submitted project.
• Submitted portfolio.

Pre-Assessment Meeting

• 30 minutes maximum.
• Remote telephone or video conference.
• Explanation of the assessments.

Assessment Methods

• Carried out remotely.
• 30 minute presentation.

Panel Interview
• Carried out remotely.
• 2 hour duration.
• Conducted and assessed by our assessor but will have a representative from the employer and provider.


• Fail/Pass/Distinction.
• Results released within 5 working days of final assessment result.


• Sent from ESFA directly to employer.
• Certificate received 5 days after final apprentice grade is released.